Submit a request – Redi Shade Customer Support.

Please see our warranty information here: https://bit.ly/3SqtBTJ --- If you purchased from redishade.com, please make sure to fill out the form and include your order number. --- If you purchased from a retailer (i.e. Amazon, The Home Depot, Lowes, etc.) please see our retailer return guide: https://bit.ly/3ThZnnU - If you are outside of their window, please review our warranty and fill out the form to see if you qualify for a replacement.

Your email address

Redi Shade order number

This is for redishade.com orders only

Date of Purchase

Please input the purchase date for your item. **Note: that Easy Lift shades have a limited warranty of 3 years from purchase date. Original Shades do not have a warranty outside of manufacturer defects.

Product

Product Size

Brief Summary of experience

If you purchased from a retailer (Amazon, The Home Depot, Lowes etc.), you will need to return to the retailer for all of the following issues: 1. All Missing/broken components. 2. All Damaged Shades/Shipping Damage/Lost in transit orders. 3. All warranty issues that happen before the retailer return window expires. Please see our retailer return guide for more information: https://bit.ly/3ThZnnU

Attachments are required for all warranty requests.

Please attach receipts and photos. We cannot move forward without these.

Quantity of shades having issues

Easy Lift Sticker information

If your shade is an Easy Lift, can you tell us the location and date that is on the sticker on the top rail? This will help us identify the lot number of your shade. If your shade is already installed, you will need to take it down to find the sticker that shows this information. Ex. Cotati CA 3/20 or Knox TN 3/20 (If your shade is an Original Shade, please type NA)

Your name

Street Address

Please provide your full address

City

Postal / Zip Code

Country

Attachments(optional)

Add file or drop files here