Submit a request – Redi Shade Customer Support.

Please see our warranty information here: https://bit.ly/3SqtBTJ --- If you purchased from redishade.com, please make sure to fill out the form and include your order number. --- If you purchased from a retailer (i.e. Amazon, The Home Depot, Lowes, etc.) please see our retailer return guide: https://bit.ly/3ThZnnU - If you are outside of their window, please review our warranty and fill out the form to see if you qualify for a replacement.

Your email address

Did you purchase from Redishade.com or another retailer?

Please select one. If purchased from another retailer, please see our retailer return guide: https://bit.ly/3ThZnnU

Where was this purchased?

If you purchased from a third party retailer (Amazon, The Home Depot, Lowes etc.), you will need to return to the retailer for all of the following issues: 1. 'All Missing/broken components 2. All Damaged Shades/Shipping Damage/Lost in transit orders 3. All warranty issues that happen before the retailer return window expires

Redi Shade order number

This is for redishade.com orders only

Have you reached out to the retailer you purchased from? Check this box if so.

Have you reached out to the retailer you purchased from and are outside their return window? Check this box if so.

https://bit.ly/3ThZnnU Here is the retailer return guide to see their return windows. If outside the return window please continue filling out this warranty form.

Date of Purchase

Please input the purchase date for your item. **Note: that Easy Lift shades have a limited warranty of 3 years from purchase date. Original Shades do not have a warranty outside of manufacturer defects.

Product

Product Size

Brief Summary of experience

If you purchased from a retailer (Amazon, The Home Depot, Lowes etc.), you will need to return to the retailer for all of the following issues: 1. All Missing/broken components. 2. All Damaged Shades/Shipping Damage/Lost in transit orders. 3. All warranty issues that happen before the retailer return window expires. Please see our retailer return guide for more information: https://bit.ly/3ThZnnU

Attachments are required for all warranty requests.

Please attach receipts and photos. We cannot move forward without these.

Issues experienced (check all that apply)(optional)

Quantity of shades having issues

Ticket Number (If Possible)(optional)

Adhesive Time Frame before falling

If you had adhesive issues, please indicate how long shades remained up before the adhesive failed.

Easy Lift Sticker information

If your shade is an Easy Lift, can you tell us the location and date that is on the sticker on the top rail? This will help us identify the lot number of your shade. If your shade is already installed, you will need to take it down to find the sticker that shows this information. Ex. Cotati CA 3/20 or Knox TN 3/20 (If your shade is an Original Shade, please type NA)

Your name

Street Address

Please provide your full address

City

State / Province / Region(optional)

Postal / Zip Code

Country

Attachments(optional)

Add file or drop files here